Acceptable Use Policy

Clause 1Scope

This policy applies to everyone who uses Litora AI, including every person to whom you grant a seat on your organisation's account. You are responsible for their conduct as if it were your own.

It forms part of the terms of service. Where it is stricter than the terms on its own subject matter, this policy governs.

Clause 2Lawful use

Use the platform only for lawful professional purposes. You must not use it to commit, plan, conceal or facilitate an offence, to evade a court order, to breach a reporting restriction or publication ban, or to interfere with the administration of justice.

You must comply with any rules your bar council, law society or other regulator imposes on the use of AI tools in legal work, including any obligation to disclose that use to a client or a court.

Clause 3Material you may not upload

Do not upload:

• Material you have no right to hold or to disclose to a processor.
• Material subject to a court order, undertaking or statutory restriction that prohibits its disclosure to a third party, unless you have satisfied yourself that lodging it here does not breach that restriction.
• Child sexual abuse material, or any other content whose mere possession is unlawful. This is absolute. Such material is reported to the authorities and the account is closed immediately and permanently.
• Malware, or files crafted to attack the platform or other users.
• Material obtained by unlawful interception, unauthorised access or theft.
• Material whose upload would breach a confidentiality obligation you owe to someone who is not your client.

Clause 4Use against individuals

The platform reads documents about people. It must not be turned into an instrument against them. You must not use it:

• To harass, intimidate, stalk or threaten anyone.
• To compile a dossier or profile on a private individual outside a genuine legal matter in which you are professionally instructed.
• To locate a person who does not wish to be found, other than through lawful process.
• To construct a case you know to be false, or to manufacture material for a proceeding.
• To discriminate against a person on a protected ground.

“It is for a case” is not by itself an answer. The question is whether you are professionally instructed in a genuine matter to which the material is relevant.

Clause 5Security and integrity

You must not:

• Probe, scan or test the security of the platform without our prior written permission. If you want to test it, ask — we will usually say yes and we will not pursue researchers who act in good faith.
• Attempt to access another organisation's data, or any account that is not yours.
• Circumvent authentication, rate limits, credit accounting or any other control.
• Attempt to extract, reconstruct or reverse engineer the agent prompts, configurations or model instructions.
• Introduce material designed to manipulate an agent into ignoring its instructions.
• Interfere with the platform's availability for other users.

Clause 6Fair use of capacity

A credit buys a matter, not unlimited computation. Within a matter you may re-run the assessment and add documents as the work genuinely requires. You must not:

• Automate or script the interface to generate volume beyond ordinary professional use.
• Scrape, harvest or bulk-extract outputs.
• Use one matter as a container for what are in substance many unrelated matters, in order to avoid buying credits for them.
• Share a single login across people who should each hold a seat.

Where use is plainly disproportionate we will contact you before taking any action. Nobody's account is closed for an unusually busy month.

Clause 7Commercial restrictions

You must not resell, sublicense or provide access to the platform as a service to third parties, present its outputs as the product of your own software, or use it to build a competing product. Using it to prepare work for your own clients is exactly what it is for; using it as the engine behind a service you sell is not.

Clause 8Professional misuse

You must not present an output as the work of a qualified professional unless a qualified professional has reviewed and adopted it, nor file an output without verifying its citations and factual assertions against the primary sources. This is required by clause 8 of the terms and repeated here because it is the misuse most likely to cause real harm.

Clause 9Reporting abuse

If you believe someone is using the platform in breach of this policy, tell us at security@litoraai.com. Include enough detail for us to investigate. We treat reports confidentially.

Clause 10What happens if you breach this

Depending on what has happened, we may: ask you to stop; restrict a feature; suspend the account; terminate it; retain material where we are required to; and report the matter to the authorities or to your professional regulator.

For anything short of serious or unlawful conduct we will tell you what the problem is and give you a reasonable opportunity to put it right. For material whose possession is unlawful, or conduct that puts other users at risk, we act immediately and without notice.

Termination for breach of this policy does not entitle you to a refund of consumed credits. Unspent credits are dealt with under the refund policy.

ContactHow to reach us about this document

Abuse reports, security testing requests and questions about what is permitted.

By email

security@litoraai.com

By post

Rank First Technologies Private Limited (CIN U58201PB2026PTC068900)
S.A.S. Nagar (Mohali), Punjab 160055, India

Grievance Officer

Grievance Officer — grievance@litoraai.com
Appointed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. Complaints are acknowledged within 24 hours and resolved within 15 days.

This document is governed by the laws of India, and the courts referred to in the terms of service have exclusive jurisdiction over any dispute arising from it.